Terms and Conditions
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions. By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
- FabricHubSurat.com is an online website to provide Clothing Materials that can be further customized as per the requirement of the end-user. Users can purchase from the website. Upon placing an order, we shall ship the product to you and be entitled to its payment for the services.
- Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products, and Services may change at FabricHubSurat.com discretion.
- Please note that the payment may be processed before the dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to the account from which you had made payments in respect of the order.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
Collection of Personally Identifiable Information and other Information
- In general, you can browse the website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.
- Sharing of your Personal Information Under no circumstances do we rent, trade, or share the personally identifiable information that we have collected from you, with any other company for their marketing purposes, without your consent. We will not disclose your name, address, and other information which identifies you personally to any third party without your consent. We reserve the right to collect general demographic and other anonymous information that does not personally identify you. This information is not associated with your personally identifiable information and cannot be linked to you personally.
- We use third-party service providers to serve advertisements on our behalf across the internet and sometimes on this website. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services.
Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.
Credit Check and Fraud Prevention
We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies.
Cancellation And Shipping Policy
- You can cancel an order until it has not been shipped out of our Warehouse which is notified through an email within 24 to 48 hours from placing an order. This includes items purchased on sale also. Any amount paid shall be credited back into the requested bank account.
- You can modify the shipping address of your order before we have processed (packed) it, by calling us on our customer care number.
- If you had selected Cash on Delivery at the time of placing an order, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive a refund into the source account within 7-10 business days from the time of order cancellation.
Return or Exchange Policy
At The Fabric Hub, each fabric we supply goes through a strict quality check. In rare cases, where you wish to return or exchange full or partial order either because the order is not as per the specifications or the product did not meet the desired expectations you may place a request for return or exchange by sending us an email at “info@FabricHubSurat.com” with your order number in the subject, an image of the particular areas of fabric where there is an issue, and a brief write-up within 7 days from the date of receipt of order. The refund shall be subject to conditions. Please Note: Following products are NOT returnable & exchangeable unless defective.
- Fabrics measuring below 3 meters in length
- Products bought on Sale.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you no longer wish to receive any information from us please drop us an email at Info@FabricHubSurat.com