Pure Muslin Dyeable Fabric

Return or Exchange Policy

At Fabric Hub, each fabric we supply goes through a strict quality check. In rare cases, where you wish to return or exchange full or partial order either because the order is not as per the specifications or the product did not meet the desired expectations you may place a request for return or exchange by sending us an email at Info(at)FabricHubSurat.com with your order number in the subject, an image of the particular areas of fabric where there is an issue, and a brief write-up within 7 days from the date of receipt of order. The refund shall be subject to conditions.

Please Note: Following products are NOT returnable & exchangeable unless defective.

a. Fabrics measuring below 3 meters in length
b. Products bought on Sale.
 
1. When Product is Defective or Damaged
 
 REFUND POLICY

1. Discounts on a bulk order valued ₹ 15000, or above, shall be adjusted on a pro-rata basis and shall be applicable on the actual net value of order after return.
2. Fabric Hub shall arrange pickup from your delivery location. The Pick-up location has to be the same as per the shipping address. In case our logistics partner is not able to cover the pick-up location; the customer shall return the package by India Post, and share a scanned copy of the receipt via email/ WhatsApp. Fabric Hub shall refund shipping charges as per the India Post receipt.

COVERED as Defect or Damaged

1. Substantially inconsistent visual appearance in terms of print, texture or colors is visible right at the time of product first unpacked
2. The fabric is abruptly torn and is not usable
3. The structure is loosely woven in part or areas, or weave is damaged or torn
4. Weight per meter varies more than 25%

NOT COVERED as Defect or Damage

1. Color reproduction on various digital screens vastly varies, hence there shall always be some gap between what you see online versus in real.
2. Some particular types of fabrics suffer inherent color bleeding for a few washes. Instructions for each such fabric are mentioned on the respective product page.
3. Any fabric ordered below 3 meters of measurement doesn’t qualify for return.

Exchange

1. Exchange of products shall be calculated on the net payable price of the item(s) and not on MRP.

Conditions of Returned Products

1. The tags on the product should be intact.
2. The product should be unwashed, unused, unstitched, and in an undamaged condition.
3. The item needs to be returned along with the original packaging.
4. Sale products will not be returnable or exchangeable except in case of defect.

 
2. When Customer Changed His / Her Mind or Did Not Like The Product

Refund Policy
 
In all such instances when a customer changed their mind, or the fabrics didn’t meet their set expectations, and wished to return part or whole of the order, Fabric Hub shall accept returns for the rest of the fabrics. In such cases, customers shall bear the full shipping charges, and there shall be no reverse pick-up facility to avail. The refund shall be processed within one week days from the date of receipt of returned order back at the shipping source.
 
Please Note:Following products are NOT returnable & exchangeable unless defective.

a. Fabrics measuring below 3 meters in length
b. Products bought on Sale.
 
Conditions of Returned Products  

1. The tags on the product should be intact.
2. The product should be unwashed, unused, unstitched, and in an undamaged condition.
3. The item needs to be returned along with the original packaging.

You Can Contact us Call/WhatsApp +91- 90-231-87-354

You Can Email Us Info@FabricHubSurat.com